http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/ Thoughts for PHP Gurus Wed, 07 Jan 2009 12:46:24 +0000 http://wordpress.org/?v=2.6.2 http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/#comment-17 counterpoint Tue, 06 Jan 2009 00:02:28 +0000 http://blog.guru-php.com/?p=19#comment-17 Have you tried formally registering a complaint with BBB? You can do it at <a href="https://odr.bbb.org/odrweb/public/GetStarted.aspx" rel="nofollow">https://odr.bbb.org/odrweb/public/GetStarted.aspx</a> Have you tried formally registering a complaint with BBB? You can do it at https://odr.bbb.org/odrweb/public/GetStarted.aspx

]]> http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/#comment-16 Alison Mon, 05 Jan 2009 23:40:37 +0000 http://blog.guru-php.com/?p=19#comment-16 I ordered Viz magazine on Feb 29, 2008 and to date the person it was for has not received the magazine. Several emails and calls got us nowhere. On Nov. 20,2008 I called and the woman said a credit would appear on my card but to date it has not. I also emailed BBB and they really did not respond at all. I ordered Viz magazine on Feb 29, 2008 and to date the person it was for has not received the magazine. Several emails and calls got us nowhere. On Nov. 20,2008 I called and the woman said a credit would appear on my card but to date it has not. I also emailed BBB and they really did not respond at all.

]]> http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/#comment-15 Johny Sat, 03 Jan 2009 17:32:12 +0000 http://blog.guru-php.com/?p=19#comment-15 they are keeping a low profile, respecting some orders from now and then<br>but yes, i have to agree with you, 99% they are a fraud they are keeping a low profile, respecting some orders from now and then
but yes, i have to agree with you, 99% they are a fraud

]]> http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/#comment-12 counterpoint Mon, 29 Dec 2008 22:03:20 +0000 http://blog.guru-php.com/?p=19#comment-12 Since I wrote the original item, I'm pleased to say that the problem was eventually resolved for me. The credit card company wouldn't help me because they said the issue had gone outside the six month limit - on account of all the delaying tactics. But an American friend suggested to me that I could contact the Better Business Bureau at <a href="http://bbb.org" rel="nofollow">http://bbb.org</a> and register a complaint with them. The company responded within the deadline given and offered a refund, which was then processed within 48 hours (which is the normal sort of timescale). Evidently, they do not want to have too many unresolved complaints at the Better Business Bureau. The BBB branch handling this company is in Richmond, VA. The magazinecity company has the lowest possible rating from BBB and you can see their report at <a href="http://richmond.bbb.org/WWWRoot/Report.aspx?site=85&bbb=0603&firm=37016799" rel="nofollow">http://richmond.bbb.org/WWWRoot/Report.aspx?sit...</a>. I would advise anyone who has difficulties with them to try a complaint through BBB. Since I wrote the original item, I'm pleased to say that the problem was eventually resolved for me. The credit card company wouldn't help me because they said the issue had gone outside the six month limit - on account of all the delaying tactics. But an American friend suggested to me that I could contact the Better Business Bureau at http://bbb.org and register a complaint with them. The company responded within the deadline given and offered a refund, which was then processed within 48 hours (which is the normal sort of timescale). Evidently, they do not want to have too many unresolved complaints at the Better Business Bureau. The BBB branch handling this company is in Richmond, VA. The magazinecity company has the lowest possible rating from BBB and you can see their report at http://richmond.bbb.org/WWWRoot/Report.aspx?sit.... I would advise anyone who has difficulties with them to try a complaint through BBB.

]]> http://blog.guru-php.com/2008/08/magazinecitycom-a-fraud/#comment-11 Terry Mon, 29 Dec 2008 20:21:07 +0000 http://blog.guru-php.com/?p=19#comment-11 I placed an order for Performance Bikes as a birthday present for my husband. Order was placed on 9/26. On 12/8 I sent an email via the magazinecity customer service checking the status. I never received a response despite the fact that their website says they will respond to ALL emails with 8 - 10 days. on 12/20 I sent another email inquiry, no response. On 12/23 I called, customer service rep LIED to me and told me we were still within the 10 - 12 week order processing period and we would receive the magazines shortly. I called today 12/29 and was told that on 12/23 I was told we would receive the magazines end of 1/09 or 2/09. I was never told that. 4 - 5 months to start a magazine subscription is ridiculous. This company is a fraud. I placed an order for Performance Bikes as a birthday present for my husband. Order was placed on 9/26. On 12/8 I sent an email via the magazinecity customer service checking the status. I never received a response despite the fact that their website says they will respond to ALL emails with 8 - 10 days. on 12/20 I sent another email inquiry, no response. On 12/23 I called, customer service rep LIED to me and told me we were still within the 10 - 12 week order processing period and we would receive the magazines shortly. I called today 12/29 and was told that on 12/23 I was told we would receive the magazines end of 1/09 or 2/09. I was never told that. 4 - 5 months to start a magazine subscription is ridiculous. This company is a fraud.

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